📊 Analytics & Executive Management KPIs

Platform Performance Metrics, Conversion Funnels & AI Sourcing Analytics

Lead Response Time

12 Minutes

-45% faster

Qualified Lead Rate

68.5%

+14.1% YoY

Proposal Turnaround

15 Minutes

AI Auto-Drafted

AI Self-Service Rate

74.0%

Resolved without agent

Human Escalation Rate

26.0%

High intent / VIP handoffs

Customer Satisfaction

99.2%

+1.8% vs last quarter

50+ Cities

Gurgaon62 Enquiries (34%)

Delhi NCR51 Enquiries (28%)

Mumbai33 Enquiries (18%)

Bengaluru22 Enquiries (12%)

Jaipur / Offsites16 Enquiries (8%)

Demand Share

Annual Corporate Meet45%

Corporate Conference25%

Corporate Offsites15%

Product Launches10%

Team Building5%